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Frequently Asked Questions

The questions buyers ask us most often.

Are you a manufacturer?

Yes. Suzhou Zhikai CNC Technology Co., Ltd. is located in Wuzhong District, Suzhou. We build the machines, and we write our own control system and pulse power supply — software copyrights 2016SR204261 and 2018SR156739.

What are your main products?

Wire EDM (molybdenum wire middle-speed and fast wire cut, brass wire slow EDM), die sinking EDM, EDM drilling machines and diamond wire cutting machines. Series: ZKA, ZKL, ZKH, ZKC, ZKSL and ZKDZ.

How do I place an order?

Send us an inquiry with your material, part size and tolerance. We reply with a model recommendation, a parameter sheet and a quotation.

What is the delivery time?

🔴 To be completed — please confirm your standard and custom-model lead times and we will fill this in.

What service do you offer?

🔴 To be completed — warranty period, installation and training terms, spare parts supply, response time and overseas service arrangements.

Can you build a machine to my specification?

Yes. Common options include automatic wire threading, 4th / rotary A axis, ±30° or ±45° taper, raised column up to 2000 mm, heavy-load table up to 15 t, and dedicated settings for PCD, PCBN and graphite.

Can I see the machine running before I buy?

Yes. We can do a live video call from the workshop and cut a test piece on camera.

Still have a question?

Send it to us and we will answer within 24 hours.

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